Important Notice
Our self-service portals will be unavailable due to routine maintenance on Saturday, May 24, 2025, from 8:00 AM to 3:00 PM ET.

Your patience is appreciated as we work to enhance your experience.

This outage will affect the following portals: MyCoverage, ADDS & eApp, Provider Portal

Protect Yourself from Medicare Fraud

Your protection matters to us. Fraud can occur when personal information is misused or false claims are made, and preventing it helps safeguard your benefits and peace of mind.


Stay safe by following these fraud prevention tips:

  1. Guard Your Medicare Number — Treat it like a credit card. Only share it with trusted healthcare providers.
  2. Review Your Medicare Statements — Regularly check your Explanation of Benefits (EOBs) to ensure you weren’t billed for items or services you didn’t receive.
  3. Be Cautious of Unsolicited Contact — Medicare will not call or email you asking for personal information. Do not share personal information with anyone who contacts you unexpectedly.
  4. Beware of “Free” Offers — Scammers often use offers of free services or equipment to trick you into providing your Medicare number.
  5. Report Suspicious Behavior — If you think you’ve been targeted or have questions, fill out the below form on our website and contact Medicare directly.

Learn more about how to protect yourself, common fraud schemes, and find additional helpful resources through trusted resources at Medicare.gov and Senior Medicare Patrol (SMP).


At Bankers Fidelity, we’re dedicated to staying vigilant and keeping your information secure. If you suspect fraud related to your Medicare coverage, report it to us and directly to Medicare.

  1. Report Fraud to Bankers Fidelity – Fill out the form below.
  2. Report Fraud Directly to MedicareReport it online or call 1-800-MEDICARE (1-800-633-4227).