Important Notice
Our self-service portals will be unavailable due to routine maintenance on Saturday, May 24, 2025, from 8:00 AM to 3:00 PM ET.
Your patience is appreciated as we work to enhance your experience.
This outage will affect the following portals: MyCoverage, ADDS & eApp, Provider Portal
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Your protection matters to us. Fraud can occur when personal information is misused or false claims are made, and preventing it helps safeguard your benefits and peace of mind.
Stay safe by following these fraud prevention tips:
Learn more about how to protect yourself, common fraud schemes, and find additional helpful resources through trusted resources at Medicare.gov and Senior Medicare Patrol (SMP).
At Bankers Fidelity, we’re dedicated to staying vigilant and keeping your information secure. If you suspect fraud related to your Medicare coverage, report it to us and directly to Medicare.